Tips for Providing Feedback and Improving Internal Communication

It’s simple: the more effective your communication is, the more engaged your workforce will be. Nonetheless, many companies today undermine the importance of internal communication and lack effective communication tools and methods.

An Ark Group survey amongst CEOs showed that almost 95 percent of those surveyed cited ‘effective internal communication’ as critical. Admittedly, however, only 22 percent thought that effective internal communication was being delivered.

Performance Reviews and Feedback

In an article titled Employees Want a Lot More From Their Managers, Gallup shares that often performance management is a source of great frustration for employees who do not clearly understand their goals or what is expected of them at work and how annual reviews and developmental conversations can often feel forced. However, when done well, performance reviews can inspire employees to become more productive and engaged.

Every employee wants to be seen and heard by their employer. Create a feedback strategy within your organization. Map out your employees’ goals and make them as concrete as possible so that they are easier to measure.

The first step to improving the way you communicate is looking at how you provide feedback.

Feedback Focus

As shared in the blog post 4 Ways to Reduce Employee Stress, praise helps us believe in ourselves and our abilities, helps us grow in confidence, lifts our mood, encourages us to try new things and take positive risks.

Gallup research shares when managers help employees grow and develop through their strengths instead of focusing on weaknesses, they are more than twice as likely to engage their employees.

An A for Effort

An Inc. article shares the following as correct examples of giving praise to employees, which acknowledges results but focuses on effort:

  • “Great job! It’s clear you put in a lot of time and effort.”
  • “Great work! You beat a tight deadline. Thanks for working so hard to get it done.”

Want to engage your employees? Begin by looking at how you communicate with your workforce. Engagement begins with you.

Learn more in our e-book, The Power of Communication.

Benify offers the market’s leading global benefits and total rewards platform. Engage your employees, anywhere, anytime.